Delivery and returns
At LEE GARTH TOOLS, we aim to make your shopping experience as smooth as possible, from purchase to delivery and any potential returns. Find out more about our delivery options and our straightforward returns process.
Frequently asked questions
We've compiled answers to the most common questions about delivery and returns. If you can't find what you're looking for, please don't hesitate to contact us at sales@leegathtools.com or call us on 01302 811888.
What delivery choices do customers have when they buy power tools from LEE GARTH TOOLS?
We offer standard 2-3 day delivery across the UK. For those who need their tools sooner, we also have a next-day express delivery option. Additionally, if you're local, you are welcome to pick up your order directly from our shop.
What are the most common questions customers ask about getting their order or returning an item?
Customers often ask about tracking their order, expected delivery times, and the process for exchanging a faulty item. For more specific queries, please contact our customer service team who will be happy to help.
01302 811888
If a customer needs to return a power tool, what's the simplest way for them to do it, and what are the main things they need to know beforehand?
The simplest way to return an item is to contact us first at sales@leegarthtools.com or 01302 811888 to obtain a return authorisation. Please ensure the item is in its original packaging and condition. After the machine has been checked and is ok, we will issue a refund
Can I track my order once it's been dispatched?
Yes, once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery online.
Need more assistance?
If you have any further questions about our delivery or returns policy, our friendly team is here to help. Get in touch with us today.